Privacy Policy

  • How we use your data

We use your data, only if we have your consent, in several ways, depending on their nature.

Below we have detailed all the types of data we collect and how we then use it:

Email address

If you have provided us with your email address, we will use it to send you emails informing you about our services and the resources we regularly publish on this site.

Surname and Name

If you have provided us with your First Name and Last Name, we use this data to personalize the emails you receive from us. The platform we use for email marketing (Mailchimp/SendinBlue/Lotus IBM Notes), allows us to personalize based on the data provided by subscribers.

Phone number

If you have provided us with your Telephone Number, we use this information to contact you quickly to inform you about the services we can offer you and industry news that may occur.

Company name

If you have provided us with the name of the company for which you work, or which you manage, we use this data to conclude the service contract between us and your company.

Browser/IP/device data

If you have agreed to us collecting details about your Browser, IP, Device, we use this data to determine how you use our site, the purpose of which is to make the necessary changes to make it easier for you to find the information you are looking for.

Conclusion

We have taken all the technical measures so that you are not obliged to provide us with any data (everything is optional), but it is good to know that without them it is possible that certain parts of the site will not work properly or that we will not be able to notify you about the services in our portfolio that you might be interested in.

  • Sharing personal data

We have not, do not and will never sell your data to third parties. We offer services that are based on the trust of our customers and potential customers, and the security of personal data is essential in this process.

The only entities that have access to the data of the users of this site are the agencies or suppliers with whom we collaborate on the basis of contracts containing confidentiality clauses, without which we could not carry out our activity and, in exceptional cases and only on the basis of official requests, the public institutions that apply the law in Romania.

The only data about the users of this site, to which third parties have access, is aggregated and anonymized so that users cannot be identified.

  • Our Marketing Messages

If we have your consent, we will send you, by email, marketing messages with the purpose of informing you about the services we can offer you and the news in the field that may occur.

Unsubscribe from newsletter

You can unsubscribe from the newsletter at any time using one of the methods below:

  • By clicking on the unsubscribe link in any newsletter you have already received from us;
  • By sending an email to us requesting unsubscription.
  • The email address to which the unsubscribe information will be sent is: gdpr@semsphere.ro

In either case, we will ensure that you will no longer receive our email marketing messages. Any such requests will be dealt with within 48 hours of receipt.

  • Targeting users through online advertising

We run online advertising campaigns to inform you about the services we offer and/or the articles published on this website.

In this context we use several advertising networks – Facebook and Google/DoubleClick, Linkedin, Instagram, Youtube, as well as several techniques to target users within campaigns – based on demographics (gender, age, geographic distribution, proximity), or interests – this information being made available to us by the networks mentioned above.

Often, our advertisements that you see on other sites are displayed based on information we have about you (for example, when you visit our site, you will then be approached on Facebook or Google’s partner network with advertisements for that service or other ancillary services).

  • Your right in the context of data

Here are your rights in the context of data collection and processing:

  1. The right to be informed about how your data is collected and used;
  2. The right to access data we hold about you;
  3. The right to request rectification of data we hold about you;
  4. The right to request deletion of data we hold about you;
  5. The right to request that we stop sending marketing messages to you;
  6. The right to request that your personal data be sent to you or to another controller;
  7. The right to lodge a complaint, with reference to the use of your data, to the competent authorities.

If you have any questions about the processing of your personal data or wish to exercise any of the legal rights to modification, restriction of processing, access, portability and erasure provided above, please contact us.

You benefit from the right of access, the right to intervene on data, the right not to be subject to an individual decision and the right to go to court. You also have the right to object to the processing of personal data concerning you and to request the erasure of data. In order to exercise these rights, you may address a written, dated and signed request to the FivePlus mailing address or the email address mentioned, and you will receive a reply, at the address indicated by you in the request, within the time limits provided by law.

Mailing address: Bucharest, 44 Popa Savu Street, sector 1, e-mail: gdpr@semsphere.ro

For details, please contact the Data Protection Officer:

Iulian Carutasu, e-mail: iulian.carutasu@fiveplus.ro

If any of your details are incorrect, please inform us as soon as possible.

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